CUSTOMER COMMUNICATION
MANAGEMENT

Imagine All Your Customer Interactions Made Simple

Managing the influx of customer communication can pose a real challenge for many local business owners, particularly when you’re already busy delivering your core services.
Juggling multiple platforms, missing crucial calls, and struggling to keep track of conversations can feel overwhelming.
That’s where our advanced ‘Customer Communication Management‘ Service steps in, offering tailored solutions to address these pain points head-on.

Say Goodbye To The Hassle And Hello To A More Streamlined, Efficient Way Of Doing Business.

Manage Your Business From Your Pocket.

One Unified Inbox

Sparing you the hassle of juggling multiple communication platforms Email, SMS and Social Media, now all in one place.

Missed Call-Auto Text Back

Never lose business because of a missed call with our Auto Text back response. Proven to have a greater response rate than voicemail.

Call Recording

Easily document and save call conversations for future reference. Saving you the hassle of taking notes as well.

Mobile App

Stay on top of your business anywhere, anytime with all the previous features and more accessible via our Mobile app.

One Unified Inbox

All your customers chats, SMS, Social media messages and emails neatly gathered in one unified inbox.
Sparing you the hassle of juggling multiple platforms. This means more time for you to deliver exceptional service.
You’ll have also access to a comprehensive customer profile and their entire conversation history right at your fingertips.
Keeping track of every interaction across multiple channels has never been easier, allowing you to gain a better understanding of your customers.
You can choose to respond personally, or delegate to a team member, and easily tag conversations as needed, all from one convenient inbox.

Missed Call - Auto Text Back

We totally get it – sometimes you just can’t pick up a call. But here’s the thing, your customers might not understand, and let’s face it, voicemails aren’t all that effective.

DID YOU KNOW?

IMAGINE THE MONEY YOU COULD BE LOSING?

BUT NOT IF YOU USE OUR "MISSED CALL - AUTO TEXT BACK" SERVICE

HOW IT WORKS!

When a call to your business isn’t answered, our AI system automatically sends a text back to the caller.

It is designed to keep them engaged, guiding them to take action (e.g. sign-up, book an appointment, request quote) or ask questions.
The AI distinguishes between new leads and existing customers.
To prevent repetitive responses for repeat callers, the AI system identifies previous callers and sends a unique message.

No Missed Calls Left Behind Anymore

Call Recording

With our call recording feature, you can easily document and save your conversations with clients and prospects. There is a quick message at the start letting them know the call is recorded for quality purposes.

Key Benefits:

Documentation: it’s super handy for future reference. You won’t forget any important details from your conversations. (Automatic Transcription coming soon).
Training: If you record your client calls, you can use them to train new team members. They get to learn from real interactions.
Quality Check: You and/or your managers can always log in and listen to teh calls of team members with customers to ensure they go smoothly and align with your brand’s image. .
Liability Protection: Recording calls helps make sure everyone is on the same page of what has been discussed. It’s your safety net against any unwarranted claims.

Once the call ends, the recording is automatically sent to your unified inbox.

Mobile App

All the above features are made easily available via our mobile app (for Android and IOS) and desktop. This means you can effortlessly manage your business on the go .

Included are the above features PLUS:

Connect with clients, prospects and your team from anywhere, and anytime.
View and Manage your calendar and appointments hassle free.
Easily sort and Manage all your contacts in one convenient place.
Manage your online reviews right from here as well (optional).
And so much more…

CUSTOMER COMMUNICATION
MANAGEMENT

Imagine All Your Customer Interactions Made Simple

Say Goodbye To The Hassle And Hello To A More Streamlined, Efficient Way Of Doing Business.

Manage Your Business From Your Pocket.

One Unified Inbox

Missed Call-Auto Text Back

Call Recording

Mobile App

One Unified Inbox

Missed Call - Auto Text Back

DID YOU KNOW?

IMAGINE THE MONEY YOU COULD BE LOSING?

BUT NOT IF YOU USE OUR "MISSED CALL - AUTO TEXT BACK" SERVICE

HOW IT WORKS!

No Missed Calls Left Behind Anymore

Call Recording

Mobile App

Let's Discover How We Can Help You

SAVE TIME & BOOST SALES

We help Local Businesses

Save Time & Boost Sales

Your Digital Marketing & AI Automation Agency that ensures You get the results that count.

BROWSE

SERVICES

GET IN TOUCH

WORKING HOURS

FOLLOW US

CUSTOMER COMMUNICATION MANAGEMENT

Imagine All Your Customer Interactions Made Simple

Say Goodbye To The Hassle And Hello To A More Streamlined, Efficient Way Of Doing Business.

Manage Your Business From Your Pocket.

One Unified Inbox

Missed Call-Auto Text Back

Call Recording

Mobile App

One Unified Inbox

Missed Call - Auto Text Back

DID YOU KNOW?

IMAGINE THE MONEY YOU COULD BE LOSING?

BUT NOT IF YOU USE OUR "MISSED CALL - AUTO TEXT BACK" SERVICE

HOW IT WORKS!

No Missed Calls Left Behind Anymore

Call Recording

Mobile App

Let's Discover How We Can Help You

SAVE TIME & BOOST SALES

We help Local Businesses

Save Time & Boost Sales

Your Digital Marketing & AI Automation Agency that ensures You get the results that count.

BROWSE

SERVICES

GET IN TOUCH

WORKING HOURS

FOLLOW US

CUSTOMER COMMUNICATION
MANAGEMENT