Imagine every customer leaving your shop or service satisfied and instantly sharing their great experience with just a tap or a scan! That’s not a dream—it’s the magic of NFC and QR technologies.

Ever received a review that left you speechless? Imagine a plumber review stating, "Called for a leak fix, ended up with an indoor swimming pool." While hilarious in hindsight, it highlights the impact of online reviews. Discover clever tactics to turn even the toughest criticism into opportunities to engage and connect with your audience.

A strong online presence is crucial for small businesses in the digital era. Learn how claiming and optimising your free Google Business Profile can enhance your visibility and customer engagement. Discover the steps to unlock this powerful tool's full potential and why it's vital for your business success.